Benjamin Whitehouse

Senior Product Manager · AI Strategy · Full-Stack Foundations

Senior Product Manager with technical roots in full-stack architecture and AI systems. Specialising in zero-to-one product strategy, semantic discovery engines, and scaling user-centric platforms.

Selected organisations & brands

Featured Projects

AI RAG Full-Stack
Beyond Keyword Search: An AI Discovery Demo
I built an AI-powered semantic search demo (Next.js, OpenAI, Pinecone) because I wanted to understand what it could do for catalogue-heavy products. It understands the meaning behind a query and returns the most relevant results in real time.
Vector Search & Embeddings (Pinecone) Sanity Headless CMS Next.js App Router

Impact: Reduced query retrieval latency to under 85ms while achieving high-accuracy concept matching across structured CMS content.

Consolidation SEO/GEO
Global Digital Transformation & MarTech Standardisation
Led global tech consolidation into a central Digital Centre of Excellence, unifying web assets, MarTech, and DAM/CDN infrastructure.
Digital Centre of Excellence MarTech Strategy DAM & Content Delivery

Impact: Consolidated global web architectures into a single Digital Centre of Excellence, drastically reducing stack complexity and operational overhead.

Innovation AI Discovery
EdTech Assessment & Intervention Platform Innovation
Modernised a nationwide social-emotional learning platform - closing a continuity gap, adding a new upsell lever, and scaling access across schools.
EdTech & SEL Platforms Scaling B2B SaaS Assessment Workflows

Impact: Zero-to-one product facilitation, increased user value and improved subscription retention.

Automation Human-in-the-Loop
AI-Assisted Workflow & Intake Transformation
Modernised a publisher's submission portal, including AI-assisted triage and human-in-the-loop validation, cutting friction and downstream delays.
AI Triage & Risk Signals Human-in-the-Loop AI Intake & Funnel Optimisation

Impact: Accelerated intake velocity and eliminated major downstream processing bottlenecks through automated risk triage and human-validated AI signals.

IA Agile
Platform Consolidation & Agile Practice Modernisation
Consolidated two legacy platforms into one product for the social justice sector, leading IA, UX, and Agile delivery.
Platform Consolidation Agile Coaching & Scrum Taxonomy & IA

Impact: Merged two legacy systems into one unified product ecosystem, driving higher user engagement and embedding modern Agile product delivery practices.

0 → 1 Product Architecture
Open-Source Knowledge Platform & Cultural Transformation
Built an open-source knowledge platform for a Berlin architecture firm, replacing fragmented systems with global, self-service collaboration.
Open-Source Stack Knowledge Management Change Management

Impact: Replaced costly proprietary software with an open-source platform, driving global knowledge sharing while cutting software licensing overheads.

Technical Sales Enterprise Delivery
Enterprise Product Specialist & High-Stakes Beta Demos
Bridged engineering and executive buyers for a global digital signage platform, turning beta features into demos that won multi-million-pound deals.
Beta Feature Rollouts Executive Demos & Stakeholders Enterprise Digital Signage

Impact: Secured C-suite buy-in and unlocked multi-million-pound digital network deployments by bridging complex engineering features with executive stakeholder needs.

Systems Integration Healthcare
Enterprise Medical Imaging & PACS Integration
Deployed and integrated PACS imaging systems across European healthcare providers, bridging legacy hospital IT with modern platforms.
Healthcare IT & PACS Multi-Vendor Integration European Deployment

Impact: Modernised diagnostic workflows across European clinical networks, securing patient data access and cutting imaging delivery time.

Offline-first Critical Systems
Remote Healthcare Systems & Rural Data Accessibility
Rolled out a patient information system across remote Australian healthcare networks, enabling reliable offline/online sync for emergency teams.
Healthcare IT & EMR Aeromedical Operations Data Synchronisation

Impact: Ensured 100% uptime and instant access to vital patient records for flight doctors operating in zero-bandwidth environments.

Entrepreneurship Creative Production
Music Studio Venture: Founded, Grew, Exited
Founded and built a Bristol community music and production studio, delivering government and local client work — sold at a profit in year three.
Studio Operations & Delivery Commercial Media Production Government Clients

Impact: Built a self-sustaining commercial business delivering government contracts while fostering local creative culture.